服务保证 服务保证

服务保证

我们的服务

ATESS建立了完善的全球售后服务团队。所有团队成员都具有丰富的行业经验,

他们训练有素,以客户为导向。

ATESS服务团队将以他们的专业知识和热情为全球客户提供优质、高效的服务。

寻求售后服务, 请发送邮件至:support@atesspower.com

联系我们
我们的服务

售后服务流程

请提供以下信息

* 您的地址
* 产品型号
* 问题描述
其他联系方式例如电话号,微信号,或Whatsapp

联系我们

如有任何疑问,请随时给我们留言,我们将在24小时内回复。

Note

如果您有特定的项目,请填写项目信息收集表。

项目信息收集
*
*
Skype/WhatsApp*
邮箱*
国家*
意向*
请选择
  • 售后支持

  • 产品咨询

留言*

我们承诺收集此信息仅用于联系您并帮助您更好地了解我们的合作计划。通过发送,您同意我们的 隐私政策.

项目类型客户表格

Below information are necessary for system designpleaseprovideasmuchdetail as possible.
*means must fill in if multiple systems required, please fiIl system information in a separate page

No. 项目 单元 描述/规格 言论
1 Project Information Name of customer
Type of customer
Project location
2 Schedule Date for proposal
Date for shipment
Date for installation
3 Expected function System Application
Off-grid
On-grid
On-grid&Off-grid(Switching On-Off Grid)
System Functions
Back-Up
Peak-Shaving
Micro-grid
Grid Support
EMS Mode
Renewable Energy
Description of expected system function in detail
4 Utility Utility voltage(3 phase) V
Utility frequency Hz
Utility stability
Grid Support
EMS Mode
Renewable Energy
Other :
5 PV Equivalent peak radiation time per day H
installationtype
Rooftop
Ground
Hills
orientation:
PV Capacity kWp
PV Modue Tender & Speciication Wp
PV irverter Tender & Specifcation
PV Combiner Tender
DATESS
others
6 DG Diesel Generator availability
Yes
No
Diesel Generator capacity KVA
Diesel Generalor cortrol
Autonatieal
Manual
Diesel Generator conmunication
Dry contact
RS232
RS485
7 Load Peak load consumption kw
Percentage of inductive load %
Average load consumption kw
inductive load list
8 Battery Batterytype
Lead-acid battery
Lithiun lon Phosphate battery
lithiusIon NcN battery
BatteryCapacity kwh
Backup time H
Battery tender
ATESS
others
Battery Specification
Battery Communication Protocol
ATESS
others
9 installation ihnstallation Errorment
outdoor
Indoor
Container
10 Transformer Votage
Capacity kVA
Type
oil innersed
dry
11 Moritoring System Monitoring System Tender
OATESS
others
12 Seamless Switch On grid/offgrid seamiess switch
Yes
No
13 Product Warranty iverter Warrarty Year
3-year
5-year
10-year
Battery Warrarty Year
5-year
10-year
Others Accessaries Year
1-year
14 Certifcation CertifcationRequremert
Yes
No
15 Others Otherrequiremens

联系我们

我们随时欢迎潜在客户、合作伙伴和协作者的来信。

立即咨询

© 2024 Shenzhen ATESS Power All Rights Reserved.   粤ICP备2023127387号   by GrowthMan

我们使用 cookie 来个性化和增强您在我们网站上的浏览体验。点击 “全部接受”,即表示您同意使用 Cookie。如需了解更多信息,请阅读我们的 Cookie 政策。